Terms of Service

Last updated: July 19, 2025

About Studio Ray and Our Applications: Studio Ray is the company that developed and operates the Chroma mobile application and may develop and operate other applications in the future. Throughout these Terms of Service, we may refer to ourselves as "Studio Ray," "we," "us," or "our," and to our applications as "Chroma," "the App," "the Service," "our applications," or similar terms. These terms are used interchangeably and refer to Studio Ray and any applications we develop and operate.

These Terms of Service ("Terms") govern your access to and use of the Chroma mobile application ("the App", "Service") provided by Studio Ray ("we", "us", or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

These Terms constitute a legally binding agreement between you and Studio Ray. We may modify these Terms at any time, and such modifications will be effective immediately upon posting.

2. Description of Service

Chroma is a mobile application that provides AI-powered video editing tools and creative content generation capabilities. The Service is provided "as is" and may be updated, modified, or discontinued at our discretion.

3. User Accounts and Registration

To access certain features of the App, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security and confidentiality of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

4. Acceptable Use Policy

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the App for any illegal, harmful, or fraudulent activities
  • Attempt to gain unauthorized access to the App or other user accounts
  • Upload or transmit viruses, malware, or other malicious code
  • Harass, abuse, or harm other users
  • Violate any applicable laws or regulations
  • Reverse engineer, decompile, or disassemble the App
  • Use automated systems or bots to access the Service
  • Interfere with or disrupt the App's functionality

5. Intellectual Property Rights

The App and its content, features, and functionality are owned by Studio Ray and are protected by international copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes. This license does not include the right to:

  • Sell, rent, lease, or sublicense the App
  • Distribute or make the App available over a network
  • Modify, adapt, or create derivative works
  • Remove or alter any proprietary notices

6. User-Generated Content

If you submit, upload, or post content through the App, you retain ownership of your content but grant us a worldwide, royalty-free license to use, modify, and distribute such content for the purpose of providing and improving the Service.

You are solely responsible for your content and must ensure it does not violate these Terms or any applicable laws.

7. Image Ownership and Usage Rights

When you submit images to the App for editing, transformation, or any other processing features, you must ensure that:

  • You own the copyright to all images you submit, or you have obtained proper written permission from the copyright owner
  • You have the legal right to use and modify the images you submit
  • The images do not infringe upon the intellectual property rights of any third party
  • You have obtained consent from any identifiable individuals in the images for their likeness to be used and processed
  • The images comply with all applicable laws and regulations

By submitting images to the App, you represent and warrant that you have all necessary rights, licenses, and permissions to use such images as contemplated by these Terms. You agree to indemnify and hold harmless Studio Ray from any claims arising from your submission of images that violate these ownership requirements.

Studio Ray reserves the right to refuse processing of any images that we believe may violate these ownership requirements or applicable laws.

NSFW Content and Credit Deduction: If you submit NSFW (Not Safe For Work) content, including but not limited to explicit prompts, base images, or any other inappropriate material, we may still deduct credits from your account for the processing attempt, even if the final result is not delivered or is rejected. This includes cases where our AI systems detect inappropriate content during processing.

If you believe that credits were incorrectly deducted for NSFW content processing, you may contact us at support@studioray.co to request a review. We will evaluate each case individually and may provide credit refunds at our discretion.

8. Payment and Subscriptions

Some features of the App may require payment. By making a purchase, you agree to pay all applicable fees and charges. All payments are processed through third-party payment processors.

Subscription fees are charged in advance and are non-refundable except as required by law. You may cancel your subscription at any time through your account settings or the app store.

Free Credits Policy: We reserve the right to reduce the number of free and weekly credits provided to users, based on various factors including but not limited to usage patterns, abuse prevention, and service sustainability. This may include reducing initial free credit allocations for users who demonstrate excessive usage or violate our terms of service.

9. Refunds and Cancellations

Due to the nature of our AI-powered services, refunds are generally not given for in-app purchases. When you use our AI features to generate images, videos, or other content, we incur immediate costs for AI processing and third-party services. Once AI credits are consumed or content is generated, the service has been delivered and cannot be "returned."

App Store Purchases: All purchases made through the Apple App Store are processed by Apple, not Studio Ray. We cannot directly grant refunds for App Store purchases. All refund requests for App Store purchases must be submitted directly to Apple Support. Apple retains ultimate discretion over refund eligibility and decisions. To request a refund from Apple, visit Apple Support or use the "Report a Problem" feature in your Apple account.

Google Play Purchases: Similarly, purchases made through Google Play Store are processed by Google. Refund requests for Google Play purchases should be directed to Google Play Support.

Subscription Cancellations: You may cancel your subscription at any time through your account settings or the app store. Cancellation will prevent future charges but will not refund current billing period fees. Your subscription benefits will remain active until the end of the current billing period.

10. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using the App, you consent to the collection and use of your information as described in our Privacy Policy.

11. AI Services and Third-Party Content Processing

The App utilizes artificial intelligence (AI) technologies and may integrate with third-party AI services to provide image processing, video editing, and content generation features. By using these features, you acknowledge and agree to the following:

Third-Party AI Service Providers

We may use various third-party AI service providers and cloud-based machine learning platforms to process your content. These services may:

  • Process your uploaded images and videos for AI-powered editing and enhancement
  • Generate new content based on your inputs and prompts
  • Apply machine learning algorithms to transform your content
  • Analyze content for quality, safety, and appropriateness

AI-Generated Content Ownership

Content generated by AI features within the App:

  • You retain ownership of AI-generated content created using your original input materials
  • You are responsible for ensuring appropriate use of AI-generated content
  • AI-generated content may incorporate elements from training data, and you acknowledge this inherent characteristic of AI systems
  • You agree not to use AI-generated content in ways that may infringe upon third-party rights

Third-Party Content and Model Training

Our AI features are powered by models that have been trained on publicly available datasets and third-party content, including but not limited to:

  • Open-source datasets and publicly available images
  • Licensed content from content providers and stock image libraries
  • Creative Commons and other freely licensed content
  • Content used under fair use or fair dealing provisions

We have taken reasonable steps to ensure that the AI models we use have been trained on content that is legally permissible for such use. However, you acknowledge that AI-generated content may inadvertently incorporate elements similar to existing copyrighted works, and you agree to use such content responsibly.

Content Rights and Representations

By using our AI features, you represent and warrant that:

  • You have all necessary rights to the input content you provide
  • You will not use AI features to create content that infringes third-party rights
  • You understand the inherent limitations and characteristics of AI-generated content
  • You will comply with all applicable laws regarding the use of AI-generated content

12. Third-Party Services and Integrations

The App may integrate with third-party services, including but not limited to PostHog for analytics, RevenueCat for payment processing, and various AI service providers for content processing. These third-party services have their own terms and privacy policies, and we are not responsible for their practices.

You acknowledge that your use of these integrated services is subject to their respective terms of service and privacy policies. We encourage you to review these policies before using features that rely on third-party services.

13. Termination

We may terminate or suspend your account and access to the App at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

You may terminate your account at any time by contacting us or deleting the App from your device. Upon termination, your right to use the App will cease immediately.

14. Disclaimers and Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STUDIO RAY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE APP.

Our total liability to you for all claims arising from the use of the App shall not exceed the amount you paid us in the twelve months preceding the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless Studio Ray and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising out of or relating to your use of the App or violation of these Terms.

17. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of Canada, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of the App will be resolved through binding arbitration in accordance with the rules of the applicable arbitration organization in Canada.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms in the App or by sending you a notification.

Your continued use of the App after such changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the App.

19. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Studio Ray regarding the use of the App and supersede all prior agreements and understandings.

21. Contact Information

If you have any questions about these Terms of Service, please contact us:

• By email: support@studioray.co